UX Researcher

Remote · Montgomery, Alabama, United States

Description

Skylight (https://skylight.digital/) is at the forefront of a civic movement to reinvent how the government serves the public in a digital world.

We’re looking for a UX Researcher to join our talented team of technologists in driving this movement forward.

You’ll be a key part of our small, but rapidly growing team, which consists of former Presidential Innovation Fellows, founders of 18F, and members of the U.S. Digital Service.

We work in small, fast, agile teams to create exceptional customer experiences and enduring solutions out of the government’s most complex design and technology challenges. The work is challenging, but highly rewarding.

Your initial challenge will be to help modernize the U.S. Air Force’s (USAF’s) highly-complex cost accounting system called Job Order Cost and Accounting System (JOCAS). The USAF relies on JOCAS to provide timely, accurate, and reliable data in support of essential financial functions such as payroll. In general, the government has struggled to make financial systems such as JOCAS (and there are a lot of these types of systems out there!) great user experiences. Our goal is to produce an experience that will not only further advance the USAF’s mission, but also serve as a financial-system exemplar for all of government. So if you’re looking for a unique and impactful user-experience design challenge, this is it!

Requirements

What you’ll do:

What we’re looking for:

Benefits

We focus on supporting you in a variety of ways:

Note that we participate in E-Verify and upon hire, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Apply for this job